Contact Us
For support inquiries, please email:
support@thriftvision.appFrequently Asked Questions
How accurate are the value estimates?
Our AI analyzes current market trends and comparable items to provide estimates. However, actual resale value can vary based on condition, market demand, and platform fees. Use our estimates as a starting point for your research.
How many scans do I get?
Free accounts get 10 scans per month. Premium subscribers get unlimited scans. Your scan count resets every 30 days from signup.
What types of items can I scan?
ThriftVision works best with clothing items that have brand tags and care labels. The more visible tag information, the more accurate the analysis.
How do I cancel my subscription?
Subscriptions are managed through the App Store. Go to Settings > [Your Name] > Subscriptions on your iPhone to cancel.
Can I export my scan history?
Yes! Contact support at the email above and we'll provide a data export of your scan history.
How do I delete my account?
To delete your account and all associated data, contact support at support@thriftvision.app with your request.